Refund Policy — Nexlev Empire

At Nexlev Empire, we strive to ensure every customer is satisfied with their purchase.

1. Returns & Exchanges

We accept returns or exchanges within 7 days of receiving your order, provided the item is unused, in its original condition, and with proof of purchase.

2. Non-Returnable Items

Custom or personalized items (such as printed or designed products) cannot be returned unless they arrive damaged or with a manufacturing defect.

3. Refund Process

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed to your original payment method within a few business days.

4. Contact Us

For return requests or refund inquiries, please email us at Nexlevempire@gmail.com.